ServiceOwl 1.6.2

The SiteOwl™ Security System Management Software presents a comprehensive solution for overseeing security assets from a centralized platform. This software aims to enhance equipment uptime, thereby maintaining visibility and control over secured areas, which is essential for minimizing vulnerabilities to security breaches. In the event of an asset malfunction, SiteOwl promptly alerts users and facilitates one-click reporting for maintenance requests. It also maintains thorough documentation of all outstanding, ongoing, and completed service tickets, ensuring easy access for review.

Strategic Views: The dashboard delivers a macro perspective of the entire security infrastructure, featuring real-time status reports of every security asset across various locations. Users can seamlessly navigate through devices and reports from this centralized interface.

Device Monitoring, Management, and Status: SiteOwl allows organizations to upload digital floor plans that include mapped security devices represented by easily identifiable icons. These floor plans are structured by site, building, and floor, facilitating quick access to precise device locations. Clicking on any device icon provides detailed information including model specifications, service history, and operational status.

Ticket Reporting and Status Tracking: SiteOwl streamlines the management of service tickets through an efficient submission process that requires just one click. Technicians can quickly locate assets using the digital blueprints provided by SiteOwl. All service requests and documentation are linked to the corresponding device card, enabling users to evaluate the history and performance of individual equipment. The analytical reports derived from this data offer valuable insights for planning and budget assessments.